Orders
Shipping & returns
How and when your keys arrive, and how returns work.
Shipping
- Most in-stock orders are processed and shipped quickly from Phoenix, Arizona.
- Bulk bundle deals (10-packs and multi-item bundles) may take a few business days to pick, pack and ship.
- Shipping cost and delivery speed are shown at checkout based on your order and address.
- You'll receive tracking by email once your order ships.
Returns
- Unused, uncut and unprogrammed items in original packaging may be returned within 30 days of delivery.
- Electronic keys and remotes that have been programmed, cut, or attempted to program cannot be returned for safety and security reasons.
- To start a return, contact us with your order number and the item(s) involved.
- Refunds are issued to the original payment method once the return is received and inspected.
Questions about an order? Reach out and we'll help.