Shipping & Returns

Orders

Shipping & returns

How and when your keys arrive, and how returns work.

Shipping

  • Most in-stock orders are processed and shipped quickly from Phoenix, Arizona.
  • Bulk bundle deals (10-packs and multi-item bundles) may take a few business days to pick, pack and ship.
  • Shipping cost and delivery speed are shown at checkout based on your order and address.
  • You'll receive tracking by email once your order ships.

Returns

  • Unused, uncut and unprogrammed items in original packaging may be returned within 30 days of delivery.
  • Electronic keys and remotes that have been programmed, cut, or attempted to program cannot be returned for safety and security reasons.
  • To start a return, contact us with your order number and the item(s) involved.
  • Refunds are issued to the original payment method once the return is received and inspected.

Questions about an order? Reach out and we'll help.